Push Doctor partners with Well Pharmacy to launch ‘pharmacy-first’ digital health service

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UK video-consultation platform, Push doctor has partnered with neutral UK pharmacy chain, Nicely Pharmacy to launch a pharmacy-based digital service.

The pilot, initially run at a single GP comply with for 4 weeks, has now been extended to an additional three GP practices all through Plymouth Sound main care group and is at current on the market to over 50,000 victims dwelling inside the native house.

If the pilot is worthwhile Push Physician and Nicely Pharmacy will seemingly be rising the number of surgical procedures offering digital pharmacist consultations, with Nicely making an attempt to recruit further scientific pharmacists as a result of the partnership expands.

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Within the UK, it is estimated that one-third of GP appointments may be dealt with by pharmacists who’re clinically expert to take care of minor sicknesses. By adopting a pharmacy-first technique, victims who entry the Push Physician platform with such concerns will seemingly be directed to a pharmacist who could have the power to produce remedy on-line. It will unencumber GP appointments for these with essential or persistent properly being factors, easing the burden on the native NHS at a time of unprecedented demand.

The Push Physician platform permits victims versatile and confidential entry to a Nicely Pharmacist. Sufferers are able to conduct COVID-safe digital consultations using a software with video performance and net connection. 

An analogous service will be on provide in Warrington PCN, the place Nicely’s scientific pharmacists work alongside GPs as part of an built-in comply with workforce. These pharmacists current properly being help designed to forestall victims from getting in poor health from persistent circumstances, just like treatment evaluations, long-term scenario evaluations and help for discharge letters and care home ward rounds.


In 2019, by the use of a partnership with the NHS, Push Physician video-consultations grew to grow to be on the market to 2.1 million victims in Britain on the NHS.

As part of the nation’s plans to open vaccination web sites, Nicely Pharmacy has been working with the NHS to help the roll-out of the College of Oxford/ AstraZeneca vaccine to protect native communities. In holding with a letter despatched to designated neighborhood pharmacy-led vaccination web sites on 28 December 2020, neighborhood pharmacy contractors will acquire £8 million to cowl additional costs associated to the COVID-19 vaccination programme.


Wais Shaifta, chief authorities at Push Physician, said: “We’re delighted to be partnering with Nicely Pharmacy to offer the residents of Plymouth with higher entry to major care. By directing sufferers to essentially the most acceptable clinician within the first occasion we are able to deal with them sooner and extra successfully, delivering higher well being outcomes throughout the native space. By totally utilising the talent and experience of pharmacists, we are going to take away non-essential footfall for GP practices, liberating up extra time for GPs to see sufferers with extra critical medical points. We hope this would be the begin of a brand new pharmacy-first supply mannequin that can arrange a future digital NHS throughout the nation.”

Seb Hobbs, CEO at Nicely Pharmacy said: “By means of this partnership with Push Physician we are going to reveal the central position pharmacists can play in offering major care, prompting a shift in direction of a pharmacy-first affected person mindset. The partnership supplies a tremendous alternative for us to extend affected person entry to pharmacy companies and make sure that they will totally leverage the experience of those extremely skilled clinicians.”

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